You’re not in the answer
The AI lists three rivals and stops. Buyers never see your name, and nothing in your analytics shows it.
Generative engine optimization
Buyers ask AI first.Make sure it names you.
See how ChatGPT, Gemini, Perplexity, Claude and Google AI Overviews answer the questions your buyers ask, where you rank against competitors, and what to fix to show up more.
- 5 AI engines, web search on
- Questions your buyers ask
- Competitors side by side
Same question, five AI engines
ExampleWhat’s the best help desk for a 20-person SaaS team?
For a team that size, three tools come up most often:
- 1.HelpHive · strong automations and a large app marketplace.g2.com
- 2.Lumen Desk · fast setup, shared inbox and fair per-seat pricing.lumendesk.com
- 3.Ticketly · simple, but reporting is limited on lower tiers.reddit.com
- Mentioned
- Yes
- Position
- #2
- Your site cited
- Yes
- AI engines on every run
- 5
- buyer prompts by default
- 50
- competitors compared
- 3+
- per run, no plan needed
- $5
01Why it matters
The shortlist now happens inside the answer.
When a buyer asks an AI assistant for a recommendation, it names a few brands and moves on. Three things can go wrong, and none of them show up in your analytics.
You’re named last
You’re in the answer, but after the competitor it recommends first. Order shapes the shortlist.
It gets your facts wrong
Old prices, a plan you dropped, a feature you never had. The answer sounds sure of itself either way.
02How it works
From your URL to a plan in four steps.
No keyword lists to build. BugViso reads your site and drafts everything for you to check.
- 01
Add your site
Paste your URL. BugViso reads your pages and drafts a brand brief.
- 02
Confirm the brief
Check what you sell and who you sell to, and pick at least 3 competitors.
- 03
Approve the prompts
50 buyer questions drafted from your site. Edit, add or delete before tracking starts.
- 04
Track and act
Each run asks every prompt on 5 engines. You get the score, the gaps and a plan.
ChatGPTGeminiPerplexityClaudeAI Overviews
Every prompt, every engine, web search on. Runs daily, weekly or monthly.
03What you get
Know where you stand. Know what to do next.
Every run turns hundreds of AI answers into a score, a comparison and a plan you can act on this week.
Score and rank
One 0–100 index for you and for each competitor, overall and per engine.
lumendesk.com
Example · daily41of 100
Visibility index
+6 this week
Rank #2 of 4
By engine
- ChatGPT46
- Gemini38
- Perplexity52
- Claude41
- AI Overviews29
Against competitors
- 1HelpHive58
- 2Lumen Desk (you)41
- 3Ticketly37
- 4Supportbay22
Engine scorecard
Mention rate, citations and accuracy on each engine, so you know which one is holding you back.
| Engine | Mention rate | Cited | Accuracy |
|---|---|---|---|
| ChatGPT | 48% | 22% | 91% |
| Gemini | 36% | 14% | 84% |
| Perplexity | 55% | 38% | 95% |
| Claude | 42% | 18% | 88% |
| AI Overviews | 27% | 11% | 80% |
WeakestAI Overviews names you in 27% of answers. The plan starts there.
Source gaps
The review sites, forums and articles AI cites for rivals but not for you.
- g2.comReview site · cites 3 rivals Gap
- reddit.com/r/sysadminForum · cites 2 rivals Gap
- zapier.com/blogPublication · cites 2 rivals Cites you
- capterra.comReview site · cites 3 rivals Gap
Fact check
What AI says about your prices and plans, checked against your own site.
“Lumen Desk starts at $29 per seat and has no free trial.”
Your site says: $18 per seat, 14-day free trial.
Action plan
Ranked steps from your own data. AI drafts the page, email or fact sheet.
- HighMoves Citations
g2.com · capterra.com
Draft review request with AI - HighMoves Visibility
- MediumMoves Accuracy
- Share linkA read-only page for your team or client.
- PDF & CSVEvery section, ready for the review call.
- EmailA link after every daily run, to you and up to 5 others.
04Who it’s for
Built for brands, and for the agencies behind them.
For brands
Find out if AI sends buyers your way.
The plan adapts to your kind of business, from review sites for software to local listings for a shop.
- Software & SaaS
- Online stores
- Local businesses
- Professional services
For agencies
Sell GEO with numbers, not promises.
Track each client as its own brand, show the movement every month, and send the report as a link or a PDF.
- Separate prompts, competitors and reports per client
- Day, week and month progress to show the work
- Agency Starter, Pro and Scale include runs every month
Pricing
Two plans. 1 credit = 1 run.
A run asks every prompt on all five engines and builds the report. Buy credits as you go, or track daily on the monthly plan.
- One-time
Pay as you go
Buy any amount. Pay once.
$5per credit
$5010 runs
About 10 days of daily tracking for one brand, or 10 runs spread over several.
- 1 credit = 1 full run on all 5 engines
- Credits never expire
- A run that gets back under half its answers is refunded
You pick the exact amount at checkout.
- Best value
Monthly
Daily tracking, renewed every month.
$139/ month
credits a month30per run$4.63saved vs pay as you go$11- A run every day for one brand
- New credits on every renewal, unused ones stay
- Cancel anytime · monthly only, no yearly plan
Billed monthly through Paddle.
Agency plans include runs too: Agency Starter 1 · Agency Pro 2 · Agency Scale 7 a month. New here? Create a free account first, then pay on the Billing page.
Want to check if AI crawlers can read your site first? Run the free AI search readiness audit
FAQ
GEO questions.
GEO is the work of getting AI assistants such as ChatGPT, Gemini, Perplexity, Claude and Google AI Overviews to mention and recommend your brand when buyers ask them questions. BugViso measures where you stand today, compares you with your competitors and gives you a plan to raise it.
Is AI recommending you, or your competitors?
Add your site, confirm the brief and see every answer on your first run.